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When you’re managing a large portfolio of properties, you’ll inevitably confront a conflict between a landlord and their tenant. You can transform your approach by viewing these challenges as opportunities to demonstrate your prowess at negotiating resolutions. Your focus on your own professionalism will likely strengthen client relationships in the process.

When your agency prioritises a strategy to create a ‘safe’ workplace, amazing benefits emerge. Here’s what you can expect

Artificial Intelligence (AI) is more than a buzzword – it's a powerful opportunity to revolutionise how you operate as a property manager.

Sarah is a successful real estate agent who has developed effective coping skills to manage day-to-day stress and maintain her wellbeing. Here’s her story.

With so many agencies relying on their rent rolls to make a significant contribution to profits, it has never been more important for property managers to be at the top of their game.

If you lay the foundation for wellbeing in your office, it won’t be long before you're watching the magic happen

Attracting and retaining talented property managers is one of the most difficult challenges faced by team leaders and the principals.

Here’s a snapshot of how your behaviour can ensure a successful conversation.

Even when we have the best intentions, it’s easy to say the wrong thing. Here’s how to overcome that challenge.

Real Care app gives you a chance to seek help when you most need it

How one property manager came back from the brink and created a new chapter in her career development

Starting a conversation about wellbeing can be difficult. What do you say to someone whose performance has dropped off, and their behaviour has changed dramatically for no apparent reason? Below, we offer these conversation starters.

Legislation giving staff ‘the right to disconnect’ needs to be factored into how real estate agency offices are run

It can be difficult to see the signs of a colleague who’s struggling. Facades of coping or even over-performance can hide the struggles within. We have listed potential signals you may witness.

By encouraging the adoption of the RealCare app in your agency, you will be a champion of wellbeing for all your colleagues.

What you say and do can make all the difference. Here are some tips.

A new publication, The Real Care Playbook , will be released at the Rise Leadership Action 2025 conference, which will be held at the new...